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Tracey Kickham

  • About Tracey
  • Employers
  • Employee Development
  • Guest Speaker
  • Workshops
  • Tracey’s Message

Empathy

Of the many soft skills, empathy among employees is essential. It is more than “being nice” or “walking a mile in another’s shoes”. Empathy is what helps us to build relationships with everyone: colleagues, clients/customers, and management to create more compassionate workplace that is trusting, supportive, and innovative.

In this 3-hour workshop, you will

  • Differentiate between empathy, sympathy, and compassion
  • Recognize a variety of “empathy in action” behaviors
  • Practice empathy personally and professionally

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Boundaries

Boundaries

Change

Change

Creativity

Creativity

Communication: Physical Barriers

Communication: Physical Barriers

Conflict and Communication

Conflict and Communication

“Copy That!” Communication Activity

“Copy That!” Communication Activity

Critical Thinking

Critical Thinking

Customer/Client Experience

Customer/Client Experience

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What We Do

Provide practical instruction that can help you improve personal and professional performance.

Connect with Tracey

Prince Edward Island
902-330-8537
[email protected]

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