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Tracey Kickham

  • About Tracey
  • Employers
  • Employee Development
  • Workshops
  • Tracey’s Message

Customer/Client Experience

What is the best service you have recently received?  What made the experience memorable?  How would you rate the service or customer experience you provide to your customers/clients?

In this 3-hour workshop, you will

  • Identify essential soft skills needed for quality customer/client experience
  • Understand how our behaviour impacts the behaviour of others
  • Explore current customer/client relationships

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Change

Change

Collaboration

Collaboration

Communication: Physical Barriers

Communication: Physical Barriers

Conflict and Communication

Conflict and Communication

“Copy That!” Communication Activity

“Copy That!” Communication Activity

Creativity

Creativity

Critical Thinking

Critical Thinking

Customer/Client Experience

Customer/Client Experience

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What We Do

Provide practical instruction that can help you improve personal and professional performance.

Connect with Tracey

Prince Edward Island
902-330-8537
[email protected]

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