- Awareness: Recognize a need for change
- Reflection: If I had more [Insert Soft Skill] what would be different?
- Feedback: Individual learning is evaluated through on-going observation and constructive feedback, helping individuals to identify their strengths and areas for improvement.
- Workshop “Feedback” Examples: Interactive activities via informal quizzes, peer input, self evaluation, discussion questions, mentoring, and on-going evaluation.
- Expectations: Training and learning can be observed over days, weeks, months, or years. Observe and support natural behaviour shifts. The results of successful soft skills training take time and trust, but the investment is worth it.