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Tracey Kickham

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Training & Essential Soft Skills Workshops

Customized personal and professional development for everyone.

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Browse Our Workshops

Change

Change

Collaboration

Collaboration

Communication: Physical Barriers

Communication: Physical Barriers

Conflict and Communication

Conflict and Communication

“Copy That!” Communication Activity

“Copy That!” Communication Activity

Creativity

Creativity

Critical Thinking

Critical Thinking

Customer/Client Experience

Customer/Client Experience

Decisions

Decisions

Diversity

Diversity

Empathy

Empathy

Failure

Failure

BROWSE ALL WORKSHOPS

  • “A professional is not a label you give yourself, it’s a description you hope others will apply to you.”
    David Maister
  • “It is not how smart you are that matters, what really counts is how you are smart.”
    Howard Gardner
  • “All behavior is purposeful.”
    Dr. William Glasser
  • “You teach people how to treat you by what you allow, what you stop, and what you reinforce.”
    Tony Gaskins
  • “Be somebody who makes everybody feel like a somebody.”
    Anonymous
  • “It is not happy people who are thankful; it is thankful people who are happy.”
    Author Unknown
  • “Creativity is intelligence having fun.”
    Albert Einstein
  • “Resilience is about how you recharge, not how you endure.”
    Shawn Achor
  • “There’s nothing so stable as change.”
    Bob Dylan
  • "When you know what you want, and you want it bad enough, you’ll find a way to get it."
    Jim Rohn
  • "We rise by lifting others."
    Robert Ingersoll
  • "I get by with a little help from my friends."
    John Lennon
  • "Fear is not your enemy. It is a compass pointing you to the areas where you need to grow."
    Steve Pavina
  • "People running east looking for a sunset… ain’t gonna happen!"
    Tony Robbins
  • "Always start with the end in mind."
    Former Instructor
  • "Once you replace negative thoughts with positive ones, you’ll start having positive results."
    Willie Nelson
  • "If language was given to men to conceal their thoughts, then gesture’s purpose was to disclose them."
    John Napier
  • "The quieter you become, the more you can hear."
    Ram Dass
  • "Well,…many people have different interpretations of that."
    Stephen Meyer
  • "We all need people who will give us feedback.  That’s how we improve."
    Bill Gates
  • "Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it."
    George Orwell
  • "Customer Service is not a department, it is an attitude."
    Unknown
  • "Conflict is an opportunity to gain clarity. Don’t run from it; learn from it."
    Unknown
  • "The customer’s perception is your reality."
    Kate Zabriskie
  • "Part of the beauty of an Introvert/Extrovert team is having someone you know who can handle the things that drain you."
    Anonymous
  • "Hard skills are the foundation of a successful career, but soft skills are the cement."
    Dorothy Dalton
  • "If you change the way you look at things, the things you look at change."
    Dr. Wayne Dyer
  • The optimist sees the doughnut; the pessimist sees the hole.
    Oscar Wilde
  • Talk low, talk slow, and don’t say too much.
    John Wayne
  • Tell me and I forget, teach me and I may remember, involve me and I learn.
    Benjamin Franklin
  • Communication …is the key to personal and career success.
    Paul J. Mayer
  • Success is led by the power of communication.
    Anonymous

What people are saying

Today was extremely interesting and informative and I believe everyone in the workforce should take it. Tracey was an excellent instructor!

Group Client

A well-designed program. I absorbed just about every detail of the lessons within. All the lessons were useful, and they built my confidence and work ethic.

Individual Client

I was extremely impressed with the presentations and the projects that they worked on.

Colleague

Need training?

We offer flexible, cost-effective instruction for individuals or groups of up to twenty people for essential soft skills training.
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What We Do

Provide practical instruction that can help you improve personal and professional performance.

Connect with Tracey

Prince Edward Island
902-330-8537
[email protected]

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